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PRIVACY POLICY


Last Updated: 21/11/2024

Coolwater Constructions ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us. Please read this policy carefully. If you do not agree with the terms, please refrain from using our website or services.

1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Contact Details : Name, email address, phone number, and postal address.

  • Project Details : Information related to your construction or renovation inquiries.

  • Website Usage Information : Data collected through cookies, such as IP addresses, browser type, pages viewed, and browsing patterns.

2. How We Use Your Information
We use the information we collect to:

  • Respond to inquiries and provide our services.

  • Process payments and manage accounts.

  • Improve our website and customer experience.

  • Communicate updates, promotions, or changes to our services (with your consent).

  • Comply with legal obligations and resolve disputes.

3. Disclosure of Your Information
We do not sell your personal information. However, we may share your information with:

  • Service providers and contractors assisting with our operations (e.g., website hosting, email communications).

  • Legal authorities if required by law or to protect our legal rights.

  • Third parties with your explicit consent.

4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of marketing communications at any time.

  • Request a copy of your personal information or limit its use.

To exercise these rights, contact us at admin@coolwater.net.au or 0403 869 054.

6. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies are small files stored on your device to collect information about your website activity. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services constitutes your acceptance of the revised policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Coolwater Constructions  
Phone: [I0403 869 054 
Email: admin@coolwater.net.au
Address: PO Box 149 Salamabder Bay NSW 2317

This privacy policy ensures transparency and compliance with Australian regulations.

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